About Us

Dare to Differ

Bring Your Bold Vision to Life with Us

At YPP Consulting, we’re dedicated to guiding businesses toward Business Operations Utopia. We help companies streamline operations, unlock the full potential of Salesforce, and create a unified Customer 360 that drives smarter decisions and growth.

 

We don’t just implement solutions - we design experiences. We understand that each department has unique needs and challenges. Our goal is to create seamless user experiences that anticipate team behaviors, encourage positive interactions, and drive high adoption rates across your business.

 

By aligning technology, processes, and data with the specific needs of your teams, we ensure that your Salesforce CRM becomes an intuitive tool that enhances productivity. This leads to not only smoother operations but also a unified, customer-centric approach that benefits both your business and your customers.

Our Expertise

At YPP, we focus on three key sectors where we bring deep knowledge, specialised solutions, and proven success. These industries are at the forefront of innovation, and we tailor our Salesforce strategies to meet the unique needs of each, ensuring your business can scale, automate, and drive smarter decisions.

Recruitment & Staffing

We design Salesforce solutions that cover the entire recruitment lifecycle, from business development and compliance to onboarding, timesheets, and payroll. Whether you’re managing temporary, permanent, executive search, or RPO solutions, our Salesforce designs streamline processes, ensuring higher productivity and improved candidate and client relationships. We also help enhance your employer branding and create a seamless candidate experience, ensuring both your clients and candidates have a positive, efficient journey. By integrating workflows across sourcing, placement, and post-placement management, we empower your teams to focus on placing the right talent while driving greater business success.

SaaS Scaleups

SaaS scaleups often face the challenge of fragmented operations as they grow. We help align your teams - Sales, Marketing, Product, and Customer Service - by creating a unified Customer 360 view. With Salesforce, we integrate all customer touchpoints, ensuring that every department has access to the full customer journey, from initial product adoption to continued growth and expansion. Our solutions enable seamless communication between teams, with marketing taking ownership of the revenue pipeline and service teams having access to key business development notes to personalise customer interactions. This alignment drives better decision-making, reduces friction, and helps your SaaS business scale efficiently.

Professional Services

We help professional services firms create Salesforce solutions that streamline project management, team collaboration, and client relationships. From business development to project delivery, resource allocation, and client management, we ensure that every aspect of your operations is covered. Our solutions integrate key workflows and ensure alignment across your sales, service, and finance teams, fostering a seamless experience for your clients. We also enhance the employee experience by providing teams with real-time access to client data, project insights, and collaboration tools. This leads to greater efficiency, improved client satisfaction, and more profitable project outcomes.

Trusted Partnerships

At YPP Consulting, we collaborate with a range of industry-leading partners to enhance the Salesforce experience for our clients. These partnerships enable us to provide innovative solutions that integrate seamlessly with Salesforce, delivering optimal value across various business functions.

We work with Salesforce-certified independent software vendors (ISVs) to bring you best-in-class applications that complement and extend the power of Salesforce, tailored to meet your unique business needs.

From marketing automation tools to analytics platforms, we leverage top-tier AppExchange solutions to enhance your Salesforce ecosystem, streamlining workflows and boosting business performance.

Through partnerships with AI and automation solution providers, we empower your teams to work smarter, using Salesforce’s AI capabilities like Einstein, along with cutting-edge automation tools, to optimise every aspect of your operations.

We team up with expert integration and development firms to ensure your Salesforce platform integrates effortlessly with third-party applications, legacy systems, and other business-critical technologies.

Why Choose YPP Consulting?

  • Salesforce Expertise: As a Salesforce Partner, we bring unparalleled expertise to every project. From CRM strategy to AI integration, we ensure your Salesforce investment delivers results tailored to your business’s unique needs.

 

  • Customer-Centric Approach: We understand the specific needs of different departments within your business. Our solutions are designed to create intuitive user experiences that anticipate team behaviors, foster adoption, and encourage positive interactions. This leads to a more productive, aligned, and customer-focused organisation.

 

  • Results-Driven: We design solutions with outcomes in mind. By ensuring smooth operations and high adoption, our approach creates not only efficiency but also drives better customer experiences, aligning your business’s goals with customer needs

 

  • Comprehensive Solutions: From Salesforce Strategy & Implementation to AI Optimisation, we offer end-to-end services that unlock your business’s potential, ensuring every department works harmoniously towards common goals.

We help build your Business Operations Utopia - Sustainable & Scalable Growth

Ready to unlock the full potential of your business? Contact us today to learn how we can help you create a unified, data-driven strategy that delivers results.